Frequently Asked Questions

When can I expect my order to ship out?

All orders typically ship out from Las Vegas, NV one business day after the order has been placed via USPS. You will receive an email notification with Tracking Info when your order ships. 

Do you ship outside the U.S.?

We ship to the US and Canada direct from our website! 

What are your shipping options?

We offer free shipping every day on orders $75 or more via USPS Priority Mail.
Domestic orders range from $4.95 to $7.50.

What is your returns policy?

We aim for 100% customer satisfaction. If you're not happy with our product for any reason you may return it for a replacement, credit or full refund. 

Do you offer wholesale purchasing?

Absolutely!  If you are an operator of an Alano/AA Club, operate a Brick and Mortar store or want to sell our products online at your dedicated website or through any popular selling channels online, please send us an email.  We'll provide you with login credentials or allow for ordering through direct email.